Anyone can visit any of Debswana's mines by sending a request or application to the Corporate Affairs (CA) department. Applicants are requested to provide the following personal details:
- Full names (no initials) and title
- Passport or Botswana Identity numbers and expiry dates
- Nationality of the passport (international visitors)
- Shoe size
- Applicants shall also provide the name of their organisation or institution and designation.
- Media practitioners shall also provide copies of accreditation cards.
Requests for tours should reach the sites at least 10 working days before the planned date of the tour.
The Corporate Affairs office will confirm whether or not an application has been successful and / or advice on an alternative date, if necessary, within seven days of receipt of request.
All persons undertaking mine tours do so at their own risk and must fill in and submit an indemnity form supplied by Corporate Affairs before arriving at the mine.
All photography and film equipment must be declared upon initial request for a tour. Cell-phones, laptops and other electronic equipment are prohibited in the mine high security zones. Unauthorised equipment will be confiscated.
Professional photographers and film producers are expected to fill in a declaration form and are obligated to provide copies of recorded footage once it is completed.
All mine tours at Jwaneng Mine shall start from the Corporate Affairs office at 09h00. Mine tours at Orapa,Letlhakane and Damtshaa Mines shall start from the Corporate office at 08h00. Educational mine tours at both sites shall be conducted on Wednesdays and General mine tours on Fridays.
Media and VIP tours at both mines shall be conducted on agreed dates.
Senior Mining Manager, Koolatotse Koolatotse, presenting to Honourable Minister Chidakwa during a VIP Mine Tour in August 2015 at Jwaneng Mine
With the exception of VIP tours, a minimum of 10 people and a maximum of 40 people shall be allowed on a mine tour at any given time.
The Corporate Affairs department shall supply visitors with the following Personal Protective Equipment (PPE) where necessary:
- Hard Hats
- Safety Shoes
- Reflective Jackets
- Safety Goggles
- Ear plugs
- Hand Gloves
Visitors are required to wear long sleeved shirts as well as full length trousers and should also bring socks to wear with the safety shoes.
Visitors are required to comply with the Semi-Precious and Precious Stones (Protection) Act, 1969.
All visitors shall undergo a safety and security induction prior to going on a mine tour.