OLDM EMPOWERS SMMES IN BOTETI

Orapa, Letlahakane and Damtsaa mines recently provided training to 21 small and medium-sized enterprises (SMEs) on the BOS ISO 9001:2015 Quality Management System as part of their Corporate Social Initiative.

This training covered a variety of SMMEs such as those engaged in Textiles, Manufacturing, Leatherworks and Bakery among others. It covered topics such as the definition of quality, the ISO 9000 series, Quality Management Systems structure, the role of management, key clauses of ISO 9001:2015, and an introduction to auditing and certification. The goal was to enhance quality management knowledge to improve long-term business sustainability. Implementing a certified Quality Management System helps SMMEs meet rising quality, price, and service demands, leading to increased customer satisfaction, operational effectiveness, order opportunities, profitability, and overall business stability.

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