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Frequently Asked Questions

We’re here to answer any question you may have regarding the Debswana supply chain and how you can become a part of it. Should you still feel dissatisfied with our responses, please feel free to contact us on the details provided.

Top Frequently Asked Questions

What is the difference between SAP Ariba and SAP Business Network?

SAP Ariba SLP (Supplier Lifestyle and Performance) – a platform for onboarding Suppliers and it entails completion of the Registration and Qualification Questionnaires. 

SAP Business Network – a platform where SAP Ariba registered suppliers can complete transactions including order confirmations, creation of service entry sheets or advance shipping notes and as well as invoicing.

What is the cost for Suppliers to register in the SAP Business Network solution?

Debswana registered suppliers can transact on the Business Network at zero cost provided they have selected to remain standard accounts and not Enterprise accounts (which attract a monthly maintenance fee).

Common Questions

What is the difference between SAP Ariba and SAP Business Network?

SAP Ariba changed the name to SAP Business Network

What is the cost for Suppliers to register in the SAP Business Network solution? 

Registering as a supplier to do business with Debswana and participating in sourcing events (RFP) via SAP Business Network is FREE.

Is there a subscription fee for suppliers who transact on the SAP Business network using either Standard or Enterprise account?

They will be 2 types of accounts, Standard and Enterprise. 

  • Standard Account is a free account that typically gets activated from the first transaction, it has limited advanced features (e.g., interaction with SAP Ariba support, running reports, integration to ERP system)  
     
  • Eterprise Account is subjected to annual subscriptions and/ transactional fees depending on the number ofpurchase orders received. It has advancedfeatures including running of reports, publishing electronic catalogues as well as direct support from SAP Ariba team. 

What is SAP Business Network  

The SAP Business Network is the world’s largest online marketplace where buyers and sellers engage and transact. It provides a world-wide, cloud-based platform for the electronic exchange of Sourcing and Procurement documents between buyers and sellers, enabling total e-sourcing and e-procurement. 

SAP Ariba solutions include: 

  •  ​Supplier Lifecycle and Performance (Supplier management process) 
  • Sourcing (from Request to Award) 
  • Contracts Management (Contracts Management processes end-to-end) 
  • Buying and Invoicing Management (Source-to-Pay processes) 
  • Commerce Automation (Electronic exchange of Procurement documents) 

How do I know whether I am on Enterprise or Standard account?  

Refer to the top bar of your SAP Business Network Account landing page. 

How effective is the audit trail of a paperless solution? 

SAP Ariba records every transaction, document, action and decision which provides a complete audit trail.

How safe is confidential information supplied by Suppliers during the SAP Business Network registration process? 

Safety controls were built into the design of SAP Business Network to ensure confidentiality of supplier’s information. 

How do I register to do business with Debswana ?

Re​​gistration is done online via Debswana SAP Ariba page Debswana Suppliers Guide – New Suppliers.

What is the impact of the SAP Business Network on Debswana and Suppliers in general?  

The solution will enable the following changes: 

  • Self-registration as a Debswana Supplier, transferring the ownership of the accuracy of the Supplier’s data to the Supplier. 
  • Self-maintenance of any changes to the Supplier’s data by the Supplier. 
  • Electronic notifications to the Supplier via email e.g. feedback on progress, notification of expiry dates, Requests for Quotation, Purchase Orders etc. 

Improved Source-to-Pay process with positive outcomes to suppliers

What happens if I can’t get my tender on time?

Tenders not submitted on time will not be accepted.

What is the SAP Ariba Buying & Commerce Automation?

SAP Ariba buying & commerce automation refers to remodeling and optimization of all or key aspects of the Procure to pay process.

What are the benefits the SAP Ariba Buying & Commerce Automation?

Commerce automation will expedite delivery of purchase orders, eliminate invoice errors, speed approvals, and improve on-time payment performance.

Technical Questions

How do I register to do business with Debswana? 

Re​​gistration is done online via Debswana SAP Ariba page Debswana Suppliers Guide – New Suppliers

Who can register to be a Debswana supplier?

Any registered company can register to be a supplier for Debswana. 

However, there are certain goods and services that are reserved for citizen owned companies.

If a Supplier is already registered on SAP Business Network for other customers, do they have to register again as a Debswana Supplier?

Yes, they have to register as a Debswana specific Supplier on SAP Business Network.

If I registered in Jwaneng, do I still need to register at Orapa and Gaborone?

No – there is only one supplier database across all Debswana operations.

Once I am registered, when will I start to receive Request for Proposals/Quotations. 

Completion of the registration does not guarantee any business with Debswana. However, registering will provide you with the opportunity to be invited for proposals of Request for quotations.

Should I be registered with PPADB to register with Debswana

No – you do not have to be registered with PPAD

How many product codes can a supplier register for?

A company can register for up to 5 product codes. A list of product codes is available on the Debswana website under Supplier registration.

Why are suppliers graded?

Grading determines the value of business granted by Debswana to the Supplier.

Can a Supplier object against the Supplier Grading obtained or request for a re-grade?

Yes, A Supplier is allowed to appeal against the Supplier Grading.

In what circumstances can suppliers be removed from the Debswana supplier database?

Suppliers who engage in criminal or unethical practices I.E. Money laundering, fraud, corruption, bribery or participation in a criminal organization may be deregistered from the Debswana supplier database.

Does Debswana have any youth, disabled or woman empowerment policies when registering or tendering?

No, all prospective suppliers use the same process to register and tender with Debswana.

How can I find out about available tenders?

Debswana tenders can either be selective or public. For selective tenders, we will send an invitation to tender to the pre-qualified suppliers from the Debswana database. Public tenders are published on the Debswana website and local newspapers.

Does Debswana allow submissions by joint ventures and if so who submits the bid?

Yes, companies may submit bids as joint venture. Such submissions should clearly indicate the shareholding in the joint venture and a clear responsibility matrix for the joint venture partners.

Can a registered vendor sub-contract a non-registered vendor?

Yes, a registered vendor is allowed to sub-contract an unregistered vendor.

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